Nacho Time Support

Need help with Nacho Time, found a bug, or have a question? Email courtens.g@gmail.com and we'll get back to you.

Common questions

How do I import my TV Time history?

Open TV Time's app settings and request your data export — TV Time emails you a .zip download link. In Nacho Time, go to Profile → Import from TV Time and upload that file. Your watch history, ratings, follows, lists, and favorites are rebuilt automatically. A large library can take a few minutes to process — you can leave the screen and come back later, it keeps working in the background.

How do I delete my account?

Go to Profile → Delete Account. This permanently deletes your account and everything associated with it — watch history, ratings, lists, comments, and followers — with no recovery period.

How do I report or block someone?

On any comment from another user, tap the menu icon next to it for Report or Block options. Blocking someone hides their comments and profile from you, and yours from them, in both directions.

Still stuck?

Email courtens.g@gmail.com with a description of the issue and, if relevant, a screenshot — we'll help sort it out.